Your purchase comes with a 1 month warranty. This warranty period starts on the day you receive the artwork.
If you find a defect in the product, you must report this within the warranty period.
In order for the damage to fall within the warranty conditions, it must be broken or defective within the warranty period and due to a cause that occurred to the defective quality of the product. In these cases no warranty is given: normal wear, careless action, weather damage, framing damage.
If you find a defect in the product and the damage falls under the warranty conditions and within the warranty period, you can return it to us. We will then repair or replace the product for you if that is not possible. A product must be returned in the condition it was in at the time the defect was discovered. Transport costs are not included in the warranty. It is mandatory to send a photo of the damage and the general condition of the relevant product to firstname.lastname@example.org.
It is not possible to get a refund for products that are not covered by the warranty policy.